mixsoon Bean Essence 50ml

Returns Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. All item packaging, documentation (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the returned items. Packaging must be unopened and seals intact (where applicable). Items must be in new and unworn condition. Any items that, because of customer negligence, misuse or tampering are, damaged, missing parts or in unsellable condition, will not be accepted for return. Any item(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.

Shipping

We currently ship to the United States and Canada. Please note that some products may have shipping restrictions and may not be eligible for international delivery.

All orders are shipped via DHL Express, and shipping fees are calculated based on the total weight of your order. You can find the weight of each product on its detail page. In accordance with our courier’s policy, all weights are rounded up to the nearest gram.